FAQ

RETURN POLICY

Due to the nature of handmade items, returns and exchanges are not accepted. However, if you have received your order and there is a problem, please send an email to whatsupcupcakecrafts@gmail.com and include your name and order number in the subject line. We will reach out to you within 1-2 business days.

SHIPPING POLICY

All items that are ready to ship and in stock will be shipped within 5 business days of order being placed. 

All MADE TO ORDER items and CUSTOM items will be shipped within the specified time frame under each item or as discussed between store and customer. If you have any questions, please feel free to reach out to whatsupcupcakecrafts@gmail.com.

CAN I SHOP IN PERSON?

I participate in various makers markets throughout the Raleigh Triangle area. Watch this space for updates as I'm constantly making updates as I receive market confirmations:

February 

February 28th
Raleigh Book Fair at Raleigh Iron Works
12-5pm

March

March 14th
Mystic Distillery Market
12-5pm

March 15th
Hummingbird Market presents the Goats & Greens Market at Haven Farm
12-4pm

April

April 26th
Hummingbird Market presents the Goats & Greens Market at Haven Farm
12-4pm

May

May 2nd
North Carolina Strawberry Festival in Wilson, NC
9-5pm

May 3rd
Hummingbird Market presents the Mother's Day Tea Party with Bloom Collective
1-4pm

May 15th
Cary Night Market
12-5pm

May 30th
Raleigh Book Fair at Raleigh Iron Works
12-5pm

July

July 24th & 25th
Carolina CryptidCon 2026
Friday 11am-6pm, Saturday 9am-6pm

October

October 4th
Hummingbird Market presents Bloom Collective Fall Market
1-4pm

December

December 6th
Hummingbird Market presents Bloom Collective Holiday Market
1-4pm