FAQ

RETURN POLICY

Due to the nature of handmade items, returns and exchanges are not accepted. However, if you have received your order and there is a problem, please send an email to whatsupcupcakecrafts@gmail.com and include your name and order number in the subject line. We will reach out to you within 1-2 business days.

SHIPPING POLICY

All items that are ready to ship and in stock will be shipped within 5 business days of order being placed. 

All MADE TO ORDER items and CUSTOM items will be shipped within the specified time frame under each item or as discussed between store and customer. If you have any questions, please feel free to reach out to whatsupcupcakecrafts@gmail.com.

CAN I SHOP IN PERSON?

I participate in various makers markets throughout the Raleigh Triangle area. Watch this space for updates as I'm constantly making updates as I receive market confirmations:

July

July 24th & 25th
Carolina CryptidCon 2026
Friday 11am-6pm, Saturday 9am-6pm

September

September 12th
Charlotte Book Fair by Front Paige Media
Charlotte, NC

September 19th
Wilmington Book Fair by Front Paige Media
Wilmington, NC

September 26th
Raleigh Book Fair by Front Paige Media
Raleigh, NC

October

October 4th
Hummingbird Market presents Bloom Collective Fall Market
1-4pm

October 24th
Fantasy & Thriller Book Fair
Charlotte, North Carolina

October 31st
Raleigh Book Fair by Front Paige Media
Raleigh, NC

November

November 20th
Cary Night Market
The Night Market Company
Cary, NC

Raleigh Book Fair by Front Paige Media
Raleigh, NC

December

December 6th
Hummingbird Market presents Bloom Collective Holiday Market
1-4pm